La Savannah
Return & Refund Policy
Return & Refund Policy
We want you to love your purchase. If you’re not satisfied with your order due to a product
defect or mix-up, please contact us within 48 hours of receiving your item.
Refunds may be approved in the following cases:
• Damaged or defective products
• Wrong item sent
• Product not as described (after review)
To process a refund, email us with your order number and clear photos of the issue. Once
verified, a full or partial refund will be issued via your original payment method within 5–7
business days.
Please note: Refunds are not available for:
• Items used or opened
• Change of mind after delivery
• Delayed deliveries caused by third-party couriers (although we’ll do our best to assist)